At Tropical Bank Limited, our goal is to make your banking experience smooth, convenient and well-supported. Below are answers to common questions. If you need further assistance, please feel free to contact us — we are always happy to help.
Operating time: Mon-Fri (8:30am to 5pm) - Oasis branch (8:30am to 9pm)
Saturdays (9am to 1pm) - Oasis branch (9am to 9pm)
Sundays and public holidays - Closed
Ans Yes. Oasis Branch operates until 9:00 PM from Monday to Saturday.
Dial *214# or download the Tropical Bank Mobile Banking App from the Google Play Store or Apple App Store.
Kindly visit any of our branches to register.
Yes. Tropical Bank has obtained a license from the Bank of Uganda to provide Islamic Banking services.
Yes. Western Union, Money Gram, Transfast, Airtel money and MTN mobile money
Visit any of our branches with your original National ID or share a copy of your National ID scanned both sides via our bank WhatsApp 0760077588 or email [email protected]
a). Download the Tropical bank mobile banking application or dial *214# and follow the prompts
b). Use your ATM card on all Interswitch enabled ATM machines
c). Use any Bank Agents nearest to you
Call toll free0800205510 or WhatsApp 0760077588 or email [email protected] or visit any of our branches
Your Verve card can be used on over 650 selected merchants; please visit our website for more www.trobank.com
Yes, it is possible for Verve accepting ATMs
a. By dialing *214# and follow the prompts or Tropical Bank Mobile Banking App * Click Load money*
b. You can deposit through MTN mobile money and Airtel money
c. You can visit any nearby agent for Tropical Bank
d. We have Cash Deposit accepting ATMs to help you skip the branch queue.
Yes, we do.
