General Principle

This policy relates to the privacy of your information at Tropical Bank Limited including the website, our internet Banking, our mobile banking application, online advertisements and all social media channels. We are committed to keeping your information private and secure including any information about you or information that third parties provide to us.

Customers

We are committed to protecting your personal data. We’ll use your information for a number of different purposes, for example to provide our services to you and others and to meet our legal and regulatory obligations

Information we collect

If you register to use our secure services, such as online banking, we’ll ask you to provide some information about yourself for security, identification and verification purposes. In situations where information is provided about other people like joints accounts you must ensure that you have the consent of all the parties involved Tropical Bank Limited will only disclose your information under the following circumstances

1. If you consent that the bank discloses the information

2. If the by law Tropical Bank Limited is required to disclose the information

3. If the bank has a public duty for the information to be disclosed Your information will not be disclosed to third parties unless you gave us your consent or if it is required by law, or for the conclusion or performance of our agreement with you.

Use of cookies

Cookie is small pieces of text that is saved on your internet browser when you use our websites. Cookies make it easier for us to give you a better experience online. You can stop your browser from accepting cookies, but if you do, some parts of our websites or online services may not work. We recommend that you allow cookies.

Changes to This Privacy Policy/statement

We may update our “Privacy Policy/statement” from time to time accordingly, you are advised to review this page periodically for any changes. Any changes made may be notified to you. These changes take effect immediately after they are posted on this page.

If you have any questions or suggestions about privacy at Tropical Bank Limited, please contact us at customerservices@trobank.com