CAREERS

DEPARTMENT: BUSINESS DEPARTMENT

REPORTS TO: BRANCH MANAGERS

MAIN PURPOSE OF THE JOB:

The position holder will be responsible for generating new business opportunities, executing sales activities, acquiring new clients for the bank as well as crosselling bank products and solutions to the clients.

He/she will work with all stakeholders (i.e., Branches, credit, segment managers, Bank Staff and Customers) to ensure clients are properly onboarded and served.

DUTIES AND RESPONSIBILITIES

• Recognise opportunities in the market for sales, cross-selling, up-selling opportunities and convert leads to bank customers.
• Formulate and implement daily a sales action plan.
• Maintain a visible and active presence in the Local market to establish new opportunities for sales activations and banking days.
• Identify possible new schemes in conjunction schemes Relationship managers and Manager consumer banking.
• Attend to all sales activities and carry out presentations in activities organised by the bank.
• Ensure attendance of all mandatory trainings organised by the bank.
• Attend meetings and provide Daily reports and accountability to the supervisor.
• Deliver set targets in Assets, liabilities and digital channels.
• Foster a team approach by actively building strong working relationships with other bank staff.
• Attend to and resolve customer queries, inquiries or complaints in collaboration with other staff/departments.
• Comply with AML/CFT/CPF policies and procedures, non-compliance of which shall be addressed as per the bank disciplinary processes
• Perform any other duties that can be assigned from time to time.

PERSON SPECIFICATIONS

Qualifications

• A bachelor’s degree in a recognized university.
• Marketing and Sales qualifications would be an advantage.
• Experience in working in the Banking industry would be an added advantage.
• Ability to analyze business opportunities and make value-adding recommendations
• Result driven with a track record of demonstrable networking, selling and influencing skills as well as ability to identify new opportunities.
• Knowledge of MS Office tools (Excel, Word, Project and PowerPoint)
• Understanding of Bank products and services and knowledge of the banking operation issues in Uganda.
• Proactive and quick response to customers and employees’ queries;
• Excellent interpersonal skills;
• Fluent in the English Language and any other local language preferably Luganda particularly for explanatory purposes to Bank customers who do not understand the English Language.

Experience

• Having participated in any sales or marketing activity.

Behavioural competencies

• Communication skills
• Integrity and Leadership skills
• Professionalism
• Analytical skills
• Selling skills
• Organizational skills
• Creative and innovative thinking

• Excellent relationship management skills
• Interpersonal skills

HOW TO APPLY

If you meet the above requirements, please submit your application online by sending a cover letter, a detailed CV, and copies of relevant academic and professional certificates to the following email address: [email protected]

 Application Deadline: 23^RD APRIL, 2026

NOTE: Tropical Bank Ltd is an equal opportunity employer. All applicants wil be considered for employment without attention to race, color, religion, sex, national origin or disability status Recruitment is strictly based on ment Offering, soliciting, or accepting any form of undue advantage during the recruitment process will result in automatic disqualification.

In accordance with the Uganda Data Protection and Privacy Act, 2019, Tropical Bank Ltd is committed to protecting the privacy and confidentiality of personal data collected during the recruitment process. By submitting your application, you consent to the collection, use, and processing of your personal information solely for recruitment and employment purposes, and in compliance with applicable date protection laws. Your information will not be shared with unauthorized third parties and will be retained only as long as necessary for the stated purposes.

Only shortlisted candidates will be contacted.